Frequently Asked Questions
Your guide to luxury timepieces and premium service.
Are all your watches 100% authentic?
Yes, every timepiece in our collection undergoes a rigorous multi-point inspection by our certified master watchmakers to guarantee 100% authenticity before being listed for sale.
What kind of warranty do you provide?
We provide a comprehensive 24-month limited warranty on all pre-owned luxury watches, covering the internal movement and mechanical reliability.
How do you handle shipping for high-value items?
All orders are shipped via insured overnight couriers. Each package requires an adult signature upon delivery to ensure your investment arrives safely in your hands.
What is your return policy?
We offer a 14-day hassle-free return period. If you are not completely satisfied, you can return the watch in its original, unworn condition with all security tags intact for a full refund.
Do the watches come with original boxes and papers?
Most of our inventory includes the original manufacturer's box and documentation. The availability of these items is clearly stated in the 'Product Details' section of each specific listing.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes imposed by their respective countries.